Privacy Policy

last updated: 6th June 2024

Introduction

Welcome to Zawya-Art.com (the “Website”). Zawya (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and purchase our 3D design services for product designers. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Contact Information

If you have any questions or concerns about this Privacy Policy or our practices with regards to your personal information, please contact us at:

Effective Date

This Privacy Policy is effective as of June 6, 2024.

Collection of Personal Data

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, postal address, phone number, etc.
  • Transaction Information: Details about payments to and from you and other details of services you have purchased from us.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Information

We collect information from and about you through:

  • Direct Interactions: You may give us your personal information by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies or Interactions: As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

Usage of Data

We use the information we collect in the following ways:

  • To provide, operate, and maintain our Website and services.
  • To improve, personalize, and expand our Website and services.
  • To understand and analyze how you use our Website and services.
  • To develop new products, services, features, and functionality.
  • To process your transactions and manage your orders.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes.
  • To send you emails, including newsletters and other communications that may interest you.
  • To detect and prevent fraud.
  • To comply with legal obligations.

Tracking and Cookies Data

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information.

Cookies

Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Website.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.

Data Sharing

We do not sell or rent your personal data to third parties. We may share your personal data with:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Website and services, to provide the services on our behalf, to perform service-related services, or to assist us in analyzing how our Website and services are used.
  • Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your personal data may be transferred as part of such a transaction.
  • Legal Compliance: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • With Your Consent: We may disclose your personal data for any other purpose with your consent.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal data. We use industry-standard encryption technology to protect sensitive information transmitted online, and we also protect your information offline. Access to your personal data is restricted to employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We retain personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize it or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact information provided above. We will respond to your request within a reasonable timeframe and notify you of the action we have taken.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay aware of any changes. The “Effective Date” at the top of this Privacy Policy indicates when it was last updated.

Contact Us

If you have any questions about this Privacy Policy, please contact us using the information provided above:

This Privacy Policy aims to provide transparency about how we collect, use, share, and protect your personal data on Zawya-art.com, ensuring compliance with GDPR and other applicable data protection laws.